{"version":"1.0","provider_name":"Translate By Humans\u2122","provider_url":"https:\/\/translatebyhumans.com","author_name":"Ruju Patel","author_url":"https:\/\/translatebyhumans.com\/blog\/author\/ruju\/","title":"The Evolution Of Localised Multilingual Customer Service","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"bTWE3BuQ0G\"><a href=\"https:\/\/translatebyhumans.com\/blog\/multilingual-customer-service\/\">The Journey that Led to Multilingual Customer Service<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/translatebyhumans.com\/blog\/multilingual-customer-service\/embed\/#?secret=bTWE3BuQ0G\" width=\"600\" height=\"338\" title=\"&#8220;The Journey that Led to Multilingual Customer Service&#8221; &#8212; Translate By Humans\u2122\" data-secret=\"bTWE3BuQ0G\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2019\/03\/16_Customer_Service.jpg","thumbnail_width":1800,"thumbnail_height":506,"description":"From the invention of the telephone to call centers, from 1800 numbers to chatbots, read all about the evolution of localised multilingual customer service in our first article from the series!"}