Crafting User-Centric Experiences with Empathy ft. Michela from Wix. Watch Now!

Our Clients Who Have Mastered Multilingual Customer Support

IDEO
Cookie Yes
rebtel
renewtrak
Hyble
voconiq
car&classic
emterra

Types of Customer Support Channels And The Content We Translate

Offer excellent multilingual customer support with our quality and precise translations for various customer support content.

Why Use A Translation Management System For Customer Service Localisation?

Make customer support localisation automated, streamlined and easy using a Translation Management System! How? 

Supported Translation Management Systems We Work With

Lingpad

Lingpad

Lingpad AI is a no-code localization tool designed to expand your multilingual customer support and ensure customer satisfaction. With powerful AI features such as Glossary, Translation Memory, and Tone Selection, Lingpad localizes your help center content and other customer support channels while preserving your brand's voice. With hassle-free integration, Lingpad can save you time, money and resources and make help-center localization a breeze.

View more about Lingpad

Crowdin
lokalise
transifex
Smartcat

Why Choose Translate By Humans?

Connect with customers by answering their queries in their preferred language. When it comes to accurate human translations, Translate By Humans is the best choice!

Quality Translators

Accurate and high-quality language translations from our qualified translators with 5+ years of experience.

Service & Support

Hassle-free service and end-to-end support from a dedicated project manager for your project.

Data Security

Strict adherence to protocols, GDPR guidelines, and NDAs. Your data is safe and secure with us.

QA check

Thorough QA-check implemented for every project, so you don't have to worry about quality.

Multiple Languages

We deliver value-driven translation and localisation services in 180+ languages.

Deadlines

While turnaround times may vary, we try to accommodate your deadline to the best of our ability.

Supported Multilingual Customer Support Platforms

Zendesk
Freshdesk
Intercom
Help Scout
Gitbook
Gorgias
Wix Answers
Document 360
Crisp

Your Trust Is Our Asset, Your Data Is Our Responsibility

Our translation and localisation services are backed by the best security protocols and processes to provide multilingual customer support.

ISO 17100:2015 Certified

Expertly chosen qualified linguists, precise translation, adaptive localization, proofreading, and thorough QA define our quality processes.

HIPAA Compliant

Absolute security and privacy of all Protected Health Information (PHI) related to our clients that we possess in physical or electronic form.

Dedicated Project Managers

Enjoy a personalised experience with a project manager who handles all your localisation orders from start to finish!

Industry Expertise

Benefit from the extensive experience and expertise of our professional linguists and communicate with your audience effortlessly

Privacy fold

GDPR Compliant

As a GDPR compliant company, we ensure data and privacy protection. Our in-house compliance officer oversees security measures.

PCI DSS Compliant

Stripe, our PCI DSS-certified payment processor, securely handles all financial and personal data. We do not store such information.

EU-US Privacy Shield Framework Compliant

We comply with the EU-US Privacy Shield Framework and follow all guidelines with respect to all personal data.

Embedded Technology

Get lasting cost benefits with Translation Memory (TM) and Glossary. Share your style guide or let us create a custom one for you.

ISO

ISO 17100:2015 Certified

HIPPA

HIPAA Compliant

Privacy Shield

EU-US Privacy Shield Framework Compliant

GDPR

GDPR Compliant

PCI-DSS

PCI DSS Compliant

Project Manager

Dedicated Project Managers

Expertise

Industry Expertise

Embedded Technology

Embedded Technology

We Help You Deliver Exceptional Multi Language Support In Any Languages

We offer customer-service communication in all languages supported by your customer service platforms.

Turkish

Turkish

Around 78 million people speak Turkish as their first language. Expand your visibility in this globally-emerging nation with accurate Turkish Interpreter Services.

Italian

Italian

Appeal to your Italian audience comprising of 64 million native speakers with our Italian Interpretation Services.

Arabic

Arabic

Arabic holds the official language status in 22 countries. Expand your business in and with Arabic-speaking regions with Arabic Interpretation Services.

Thai

Thai

Secure your place in the fast-growing Thai market of 20.2 million native speakers with our Thai Interpretation Services.

Japanese

Japanese

Target the native speakers of the ninth most spoken language in the world - Japanese - with our Japanese Interpretation Services.

English

English

The third most spoken language in the world, English is the most requested language for our translation, subtitling, and interpretation services.

Chinese

Chinese

About one in five of the world’s population speaks some form of Chinese. Reach out to us and get quality Chinese Interpretation Services.

Korean

Korean

Gain visibility in Korea - home to 72 million native speakers and one of the top business-friendly economies, with linguistically and culturally accurate Korean Interpretation Services.

Ukrainian

Ukrainian

Ukraine belongs to the rare languages group but has a native-speaker population of 40 million. Solidify your support in revolutionary Ukraine with our apt Ukrainian Interpretation Services.

Welsh

Welsh

Solidify your presence in the United Kingdom with our Welsh Interpretation Services. With plans to revive the Welsh language by 2050 set in place, it will be a smart business decision to get a head start on Welsh communication right at the beginning.

German

German

Did you know 13% of Europeans speak German as their first language? Target the European market with our German Interpretation Services.

Growing Happy Clients And How!

Our clients vouch for our high-quality language services and exceptional customer support.

  • 20

    No. of
    Languages

  • 40

    Average
    Monthly Orders

Bolt (formerly known as Taxify) is a European transportation platform that offers ride-hailing services, scooter sharing, and food delivery services.

  • 13

    No. of
    Languages

  • 84

    Average
    Monthly Orders

Atlas HXM is a human capital management (HCM) software provider that offers a range of solutions to manage various HR processes such as payroll, benefits administration, and employee engagement.

  • 24

    No. of
    Languages

  • 300

    Average
    Monthly Orders

Rebtel is a Swedish technology company that provides communication services, including international calling and messaging, for individuals and businesses around the world.
  • 12

    No. of
    Languages

  • 6

    Average
    Monthly Orders

IQVIA is a global provider of advanced analytics, technology solutions, and contract research services to the life sciences industry.

Meet Our Expert Translators Handpicked For Your Work

Our certified linguists from across the world hold 5+ years of expertise in translation and deliver accurate and high-quality translations.

In-Depth Guides For Customer Support Localisation Strategies

Tales of 6 businesses that lost customers over bad customer support. Breeze through this quick read and take notes on what not to do!
A key component of good customer service is ensuring that its multilingual. Take at look at these 5 industries that are nailing native language support!
A detailed look into what makes human translation a great bet for multilingual customer service. Learn about long-term pricing benefits and more!

FAQs

We request that you share relevant brand guidelines, glossaries and translation memories before we begin the translation process. This way, all your reference materials will be shared with our localization partners to maintain accuracy and consistency in your translated content.

Machine translation automatically translates content from one language to another without human input. A translation management system (TMS) is software that simplifies the translation processes through automation, in-built features and platform integrations.

No, we are a human language service provider. We deliver accurate, high-quality and professional human translation services in 180+ languages.

Our meticulous processes ensure accurate and high-quality translations by assigning certified native-language specialists with industry expertise. Furthermore, Our ISO-certified quality team performs rigorous QA checks of your translated documents. We have dedicated project managers to verify your project requirements and deliver end-to-end support, all of which contribute to providing high-quality translations.

Yes, we send you a document containing the translated content for approval before completing the project. If you choose to work on a TMS, we assign our translators and proofreaders to work on the translations. Once the translations pass our quality control processes, we ask you to cross-check them on the platform itself.

Embed Multilingual Support Seamlessly Into Your Customer Service Strategies

Master multilingual customer support with our translation and localisation services. Fill in the form to build a robust customer base globally.

Εκτιμούμε την ακρίβεια και την προσοχή στη λεπτομέρεια που συνεπάγεται η επαγγελματική μετάφραση και εφαρμόζουμε αυτές τις αρχές για να δημιουργήσουμε συναρπαστικά και δίκαια παιχνίδια στο Nine Casino z-library Z-Library project Казино Joycasino предлагает своим игрокам удобные зеркала для обхода блокировок и быструю регистрацию. Щедрые бонусы и честные условия игры делают Джойказино отличным выбором для всех любителей азартных развлечений.