{"id":19089,"date":"2020-05-07T03:30:00","date_gmt":"2020-05-07T03:30:00","guid":{"rendered":"https:\/\/translatebyhumans.com\/?p=19089"},"modified":"2023-02-06T06:27:55","modified_gmt":"2023-02-06T06:27:55","slug":"how-medical-interpreters-can-help-during-a-health-crisis","status":"publish","type":"post","link":"https:\/\/translatebyhumans.com\/blog\/how-medical-interpreters-can-help-during-a-health-crisis\/","title":{"rendered":"How Medical Interpreters Can Help During a Health Crisis"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19089\" class=\"elementor elementor-19089\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d233b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d233b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26f8a2ca tbh-share-icon\" data-id=\"26f8a2ca\" data-element_type=\"column\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-94fa546\" data-id=\"94fa546\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85fac44 elementor-widget elementor-widget-tbhtheme-category-listing\" data-id=\"85fac44\" data-element_type=\"widget\" data-widget_type=\"tbhtheme-category-listing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<ul class=\"tbh-category-listing\"><li style=\"background-image: url(https:\/\/translatebyhumans.com\/wp-content\/uploads\/2021\/06\/Artboard-\u2013-1.png)\"><a href=\"https:\/\/translatebyhumans.com\/blog\/category\/interpretation\/\">Interpretation<\/a><\/li><li style=\"background-image: url(https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/09\/banner3-01-1024x288.jpg)\"><a href=\"https:\/\/translatebyhumans.com\/blog\/category\/life-sciences\/\">Life Sciences<\/a><\/li><\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c07cb92 tbh-author-info elementor-widget elementor-widget-post-info\" data-id=\"7c07cb92\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/translatebyhumans.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\"><link rel=\"stylesheet\" href=\"https:\/\/translatebyhumans.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a165090 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/translatebyhumans.com\/blog\/author\/aarohi\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"elementor-avatar\" src=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2021\/05\/Aarohi-150x150.png\" alt=\"Picture of Aarohi Pathak\" loading=\"lazy\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tAarohi Pathak\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-47b2da2 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/translatebyhumans.com\/2020\/05\/07\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>May 7, 2020<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bdbea3 elementor-widget elementor-widget-text-editor\" data-id=\"60bdbea3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>\u00a0<\/p><p>When the doctor brought a patient to the coronavirus unit in the overcrowded Brooklyn emergency room, he warned them, \u201c<a href=\"https:\/\/www.propublica.org\/article\/hospitals-have-left-many-covid19-patients-who-dont-speak-english-alone-confused-and-without-proper-care\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">she speaks Hungarian<\/a>.\u201d A medical resident who treated her said he could tell no one wanted to take down her medical history with the help of an interpreter.<\/p><p>The patient died the following night. The resident believes she would have gotten better care if she had spoken English.<\/p><p>While the pandemic has posed a unique problem concerning language barriers in healthcare, this problem has existed for a long time. There are various touchpoints in the healthcare system wherein a patient interacts with a healthcare professional \u2013 doctor, medical resident, nurse, or lab assistant. As you see in the above situation, lack of access to information due to language barriers between the patient and these professionals can have terrible consequences.<\/p><p>In this article, we discuss the various reasons for medical institutions to utilise\u00a0<a href=\"https:\/\/translatebyhumans.com\/en\/services\/interpretation\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">medical interpretation services<\/a>\u00a0during a worldwide health emergency.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b3b1cb4 elementor-widget elementor-widget-image\" data-id=\"6b3b1cb4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"362\" src=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-1024x463.jpg\" class=\"attachment-large size-large wp-image-3564\" alt=\"medical interpretation pandemic benefits\" srcset=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-1024x463.jpg 1024w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-300x136.jpg 300w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-768x347.jpg 768w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation.jpg 1283w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc7ee01 elementor-widget elementor-widget-heading\" data-id=\"2dc7ee01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Efficient communication<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d237b8 elementor-widget elementor-widget-text-editor\" data-id=\"4d237b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In one instance where a pregnant woman\u2019s sister-in-law was allowed to interpret for her, she never told the mother-to-be that her fetus was at risk of heart damage. When she learned about this at the hospital later, she had no time to prepare for the fact that her baby wouldn\u2019t make it.<\/p><p>Now, imagine a similar situation during a worldwide health crisis. During a crisis, it\u2019s natural for medical residents and doctors to focus on diagnosing and treating the increasing number of incoming patients. With limited resources, time, and heightened levels of stress, panic, and anxiety, they may overlook the need for interpretation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d278d1d elementor-widget elementor-widget-image\" data-id=\"d278d1d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"594\" src=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-2.jpg\" class=\"attachment-large size-large wp-image-3566\" alt=\"medical interpretation cartoon\" srcset=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-2.jpg 800w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-2-300x223.jpg 300w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-2-768x570.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf5f9f elementor-widget elementor-widget-text-editor\" data-id=\"1cf5f9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Efficient communication is essential for doctors to diagnose and treat patients correctly in a crisis. Not being able to understand what their doctor is saying can put patients under stress. Plus, it can lead to frequent visits to the doctor, increased expenses, and more extended hospital stays. A professional medical interpreter has skills and knowledge related to healthcare delivery and the patient\u2019s native language. They can fill the communication gap between the doctor and the patient, ensuring a speedy and quality health treatment.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0e321c elementor-widget elementor-widget-heading\" data-id=\"d0e321c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unbiased communication<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285a763 elementor-widget elementor-widget-text-editor\" data-id=\"285a763\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>While getting the patient\u2019s relative or a bilingual colleague to interpret may seem the quickest and easiest way to communicate with the patient, <a href=\"https:\/\/translatebyhumans.com\/\" target=\"_blank\" rel=\"noopener\">medical interpreters<\/a> have the advantage of being unbiased. The interpreter is an unbiased third-person who performs the duty of communicating correct information to the patient and the doctor.\u00a0<\/p><p>During a health emergency, a patient or his\/her close relatives are required to make some critical decisions that can potentially affect their health and future. So, any kind of emotional or professional bias will just end up confusing or misleading the patient and the doctor. If it\u2019s a complicated diagnosis or treatment, it becomes especially important that a medical interpreter clearly explains the medical procedure and its consequences to the patient.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e65e22 elementor-widget elementor-widget-heading\" data-id=\"6e65e22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mitigates risk<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb0d7a elementor-widget elementor-widget-text-editor\" data-id=\"aeb0d7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To take care of themselves and make the best decisions, patients must be provided with accurate information that they can access. No access to information can lead to dire results. In one such instance, a 9-year-old Vietnamese girl was rushed to the hospital with what seemed like stomach flu. Instead of getting the\u00a0<a href=\"https:\/\/www.npr.org\/sections\/health-shots\/2018\/08\/15\/638913165\/with-scarce-access-to-medical-interpreters-immigrant-patients-struggle-to-unders\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">on-staff interpreters<\/a>, the hospital staff communicated with the girl and her elder brother in English and sent them home with written instructions (also in English).<\/p><p>The girl suffered a heart attack and died. As it turns out, the medicine the doctor had prescribed to the girl wasn\u2019t usually prescribed for children. The physician and hospital settled the malpractice claim for $200,000.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bff76c elementor-widget elementor-widget-image\" data-id=\"0bff76c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"299\" src=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-malpractice-1-1024x383.jpg\" class=\"attachment-large size-large wp-image-3567\" alt=\"medical language access malpractice claims\" srcset=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-malpractice-1-1024x383.jpg 1024w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-malpractice-1-300x112.jpg 300w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-malpractice-1-768x287.jpg 768w, https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-malpractice-1.jpg 1283w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce39ced elementor-widget elementor-widget-text-editor\" data-id=\"ce39ced\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0<\/p><p>During a crisis, there is much more panic and anxiety. The chances of an error in communication are incredibly high. Such errors can lead to incorrect diagnoses, inability to follow the treatment procedures, and insufficient informed consent. Consequently, doctors, hospitals, and clinics end up facing lawsuits. Had the hospital staff had got the interpreter to communicate with the girl\u2019s family, they would\u2019ve avoided the error that cost her life.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28a75e4 elementor-widget elementor-widget-heading\" data-id=\"28a75e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Patient satisfaction<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33dcab6 elementor-widget elementor-widget-text-editor\" data-id=\"33dcab6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With the help of a medical interpreter, the patients are able to comprehend their diagnosis, treatment plans, post-treatment instructions, etc. It also builds trust between the doctors and the patient. This is very important as the satisfaction scores for those patients who don\u2019t speak official languages is usually lower than their counterparts.<\/p><p>The Commonwealth Fund 2001 Health Care Quality Survey found that one-third (33%) of\u00a0<a href=\"https:\/\/www.commonwealthfund.org\/press-release\/2003\/uninsured-hispanics-limited-english-face-formidable-barriers-health-care\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">Spanish-speaking Hispanics rely on community or public clinics<\/a>\u00a0for their health care due to the lack of proper communication with doctors and medical residents at hospitals.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4191b33 elementor-widget elementor-widget-image\" data-id=\"4191b33\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.commonwealthfund.org\/sites\/default\/files\/_usr_img_doty59202.gif\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"442\" height=\"330\" src=\"https:\/\/translatebyhumans.com\/wp-content\/uploads\/2020\/05\/medical-interpretation-spanish.gif\" class=\"attachment-large size-large wp-image-3568\" alt=\"medical interpretation communication issues\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Source<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-986601c elementor-widget elementor-widget-text-editor\" data-id=\"986601c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Medical interpretation becomes even more necessary while providing medical aid to illiterate patients who cannot read translated documents in their native languages. Words of Relief, a\u00a0translation crisis relief network that\u00a0<a href=\"https:\/\/odihpn.org\/magazine\/ebola-a-crisis-of-language\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">aided communication during the Ebola outbreak<\/a>\u00a0employed translated information in audio and video to spread awareness among the affected regions. As the literacy rates in these regions were below 48%, having a medical interpreter talking to them could have provided great relief to the people.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4918ad4 elementor-widget elementor-widget-heading\" data-id=\"4918ad4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Scope of Medical Interpretation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90ef9ca elementor-widget elementor-widget-video\" data-id=\"90ef9ca\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/c_C5kOVnr54&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper{aspect-ratio:var(--video-aspect-ratio)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-wrapper{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c0215e elementor-widget elementor-widget-text-editor\" data-id=\"3c0215e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you take America\u2019s example, 24 million Americans do not speak enough English to communicate effectively with their healthcare provider. Without interpretation, these Americans will never be able to access quality healthcare. However, quality healthcare isn\u2019t just limited to hospitals.<\/p><p>The\u00a0scope of medical interpretation\u00a0goes beyond hospitals. Interpreters work are required at various medical institutions:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e4ce4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e6e4ce4\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Community healthcare clinics<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nursing homes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dental offices<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mental health facilities<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pharmacies<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pathology labs<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Imaging centres<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8.659\" height=\"7.55\" viewBox=\"0 0 8.659 7.55\"><path id=\"Path_172\" data-name=\"Path 172\" d=\"M941.947,1737.436a5.215,5.215,0,0,1-4.125,5.129,4.17,4.17,0,0,1-4.278-2.483,3.363,3.363,0,0,1-.147-.434,3.178,3.178,0,0,1-.1-.987c.11-2.23,2.4-3.647,4.476-3.6,2.452.051,4.221.274,4.178,2.379\" transform=\"translate(-933.289 -1735.056)\" fill=\"#271ac6\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Health insurance companies<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e77d954 elementor-widget elementor-widget-text-editor\" data-id=\"e77d954\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Medical interpreters help patients and doctors in different ways. The hospitals can hire them to be on their staff for in-person interpretations, or they can interpret via <a href=\"https:\/\/translatebyhumans.com\/en\/services\/interpretation\/conference\/\" target=\"_blank\" rel=\"noopener\">video conferencing<\/a> (video interpretation) or phone (<a href=\"https:\/\/translatebyhumans.com\/en\/services\/interpretation\/remote-simultaneous\/\" target=\"_blank\" rel=\"noopener\">phone interpretation<\/a>).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9647504 elementor-widget elementor-widget-heading\" data-id=\"9647504\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Using machine translations for medical processes (or not)<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78f3775 elementor-widget elementor-widget-text-editor\" data-id=\"78f3775\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"zw-paragraph\" data-textformat=\"{&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255,255,0)&quot;}\" data-margin-bottom=\"0pt\" data-line-height=\"1.2\" data-doc-id=\"7232205000007269001\" data-doc-type=\"writer\">Too many hospitals and medical institutions, using Google Translate for medical instructions might seem like an easier way out, but its <a href=\"https:\/\/www.theverge.com\/2021\/3\/9\/22319225\/google-translate-medical-instructions-unreliable\" target=\"_blank\" rel=\"noopener\">reliability is questionable<\/a>. A new study titled &#8216;A Pragmatic Assessment of Google Translate for Emergency Department Instructions&#8217; evaluated the Google translations of 400 emergency department discharge instructions. On average, the translations were 80% accurate.<\/p><p class=\"zw-paragraph\" data-textformat=\"{&quot;ff&quot;:&quot;Roboto&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgba(0, 0, 0, 0)&quot;}\" data-margin-bottom=\"0pt\" data-line-height=\"1.2\">But the study analysed that this accuracy varied between different languages. Google Translate was 80% accurate for popular languages like Spanish and only 55% accurate for Armenian. One of the major problems the study highlighted was that machine translations can never be trusted to match the context of the instructions. This study proves that hospitals need medical interpreters to communicate accurately.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5baf88 elementor-widget elementor-widget-heading\" data-id=\"f5baf88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-305e234 elementor-widget elementor-widget-text-editor\" data-id=\"305e234\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A worldwide health crisis results in mass panic and anxiety for both \u2013 healthcare professionals and their patients. This critical situation requires the exchange of accurate information and guidance to help both parties navigate the situation easily. Being native speakers and having a good understanding of the patient\u2019s cultural background, medical interpreters help patients make essential healthcare decisions \u2013 thereby helping the world fight the crisis.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Language access must be given the highest priority when it comes to fighting a health crisis. Here&#8217;s how medical interpretation helps spread awareness and handle mass panic during a critical time.<\/p>\n","protected":false},"author":3,"featured_media":3569,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53,59],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Role Of Medical Interpreters During A Health Crisis<\/title>\n<meta name=\"description\" content=\"A health crisis is a time when everyone must have access to accurate information. This is where medical interpretation comes in.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/translatebyhumans.com\/blog\/how-medical-interpreters-can-help-during-a-health-crisis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Medical Interpreters Can Help During a Health Crisis\" \/>\n<meta property=\"og:description\" content=\"A health crisis is a time when everyone must have access to accurate information. 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